Privacy Policy for Loor3D

Effective Date: December 15, 2024

At Loor3D, we respect and value your privacy. This Privacy Policy outlines the types of information we collect, how we use it, and your rights regarding your data. By using our app, you agree to the terms of this policy.

1. Information We Collect

We collect information to provide and improve our app. The types of information we may collect include:

a. Personal Information:

• Store Information: We may collect your store's name, email address, and other details related to your Shopify account to provide app functionality.
• Customer Data: If you choose to use certain features of the app, we may access customer data (e.g., names, emails, order details) that you collect through Shopify. This data is collected solely to enable the functionality of the app and will not be used for other purposes without your consent.

b. Usage Data:

We may collect information on how the app is accessed and used, such as your IP address, device type, browser type, and usage patterns. This data helps us improve the performance of the app.

c. Payment Information:

We do not store payment information such as credit card details. All transactions are processed securely through Shopify’s payment gateway.

2. How We Use Your Information

We may use the collected information for the following purposes:

• To provide, maintain, and improve the app’s functionality.
• To communicate with you, including sending updates, notifications, and support-related messages.
• To monitor usage trends and analyze app performance.
• To comply with legal obligations and enforce our terms of service.

3. Data Sharing and Disclosure

We do not share your data with third parties, except in the following circumstances:

• Service Providers: We may share your data with trusted third-party service providers who assist in operating our app (e.g., hosting services, analytics providers). These service providers are contractually obligated to protect your data and can only use it for the purposes specified by us.
• Legal Requirements: We may disclose your data if required by law, such as in response to a subpoena or other legal process.
• Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. You will be notified if such a transfer occurs.

4. Data Retention

We retain your data for as long as necessary to provide the services you use, comply with legal obligations, resolve disputes, and enforce our agreements. If you wish to delete your data, you may contact us at any time, and we will take steps to comply with your request, subject to any legal requirements.

5. Data Security

We take reasonable measures to protect the data you share with us. However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

• The right to access, correct, or delete your personal data.
• The right to object to or restrict the processing of your data.
• The right to withdraw consent at any time (where applicable).

To exercise your rights, please contact us at [your contact email]. We will respond to your request within a reasonable timeframe.

7. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to track user activity within the app and improve our services. You can manage cookie preferences through your browser settings, but please note that disabling cookies may impact the functionality of the app.

8. Children's Privacy

Our app is not intended for use by children under the age of 13. We do not knowingly collect or solicit personal data from children under 13. If we learn that we have collected personal data from a child under 13, we will delete that information as soon as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we update the policy, we will revise the "Effective Date" at the top of the page. We encourage you to periodically review this Privacy Policy for any changes.